- OUR MISSION -

Engaging with the Highest Level of Care and Excellence,
in Everything we do and all we Serve.

A message from the owners

Guiding Principles

  • Prioritize Client and Employee Satisfaction
  • Excel in Everything You Do
  • Invest in your Future Self
  • Own it and be Accountable
  • Care for Building Lasting Relationships
  • Listen First to Understand
  • Be a Person of Positive Influence
  • Feel and be Empowered to Do and Say what is Right
  • Have a Growth Mindset followed by Actions
  • Success is Achieved by Effort
  • Relentless Commitment to Ongoing Improvement
  • Invest in your Future Self
  • Clarify Expectations and Talk straight
  • Keep your Commitments to Others

"We started this company with the vision of caring about our neighbors and clients' homes as much as we cared about ours. We believe in the value of honest, reliable, and quality services. We also understand the difference in service excellence and that extra level of effort which is missing in today's world. This is what we are committed to every day."

Darryl Bonner, Nick Peczkowski, and Martin Orozco

QUALITY PRODUCTS & SOLUTIONS

When it comes to furnace repair in Naperville, we only offer the highest grade parts and products. We believe a bit of extra care goes a long way.

DONE RIGHT THE FIRST TIME

Tired of HVAC contractors in Aurora and Plainfield that need three or four tries to get things right? Then, you'll want to trust First Care Heating and Air LLC. We strive to handle all calls in one visit.

10-YEAR PART WARRANTY

If your furnace or AC repair breaks down again, we'll be out to fix it. Every part we offer is one we'll stand behind for a decade.

CUSTOMER-FOCUSED

We're your neighbor in Plainfield and Naperville. We truly care about keeping you and yours comfortable. You're our neighbors and our friends.

FAIR & UPFRONT PRICING

We're not Ticket Master. Surprise fees aren't something we do. Before we begin work, we'll provide a full quote on the work to be performed.

FAMILY OWNED & OPERATED

With every job in Chicagoland, we offer a piece of our heart. Our family loves this business and truly appreciates all who rely on us.